The NHS Credit Union is led by a volunteer board of directors who give their time FREE, to further the development of the organisation. Day-to-day member services are provided by the staff team based in our office in Govan.
As the membership of the NHS Credit Union continues to grow, the staff team has also increased. We currently have 15 full-time staff in our Dava Street base, responsible for the efficient provision of financial services to our members.
The team and the individual areas of responsibility comprise:
Chief Executive Officer; Ruth Dorman.
Deputy CEO/Head of Finance; Maureen Paterson.
Regulatory Compliance and Training Manager; Natalie McQuade.
Business Development Manager; Mark Russell.
Product Delivery Manager; Caroline Campbell.
Product Delivery Lead; Victoria Casey.
Product Delivery Officers; Ruth Ryan, Natalie Brand, and Richard Kelly.
Member Service Manager; Nicola Dobson.
Member Service Lead; Daniella Brown.
Member Service Officers; Anna Jenkinson, Paula Bell, Susan Kirkland and Sandra Smith.
Corporate Services Administrator; David Cairns.
Marketing Consultant; Logan Taylor.
The NHS Credit Union is run by volunteer directors who represent a wide range of NHS employees. Any member can seek election to the board. There is a good level of training, covering areas such as UK financial services regulations, governance and risk management.
Any members interested in seeking election to the board should contact the NHS Credit Union Interim Chief Executive Officer, Maureen Paterson, by emailing Maureen Paterson@nhscreditunion.com
The current board members are: Chair: Elaine Rae; Secretary: Elizabeth Degning; Directors: Robert Hosie, James Hobson, Noreen Shields, Tom Waterhouse, Luan Johnston, Margaret Bean, Denise Brown, Nikki Harvey and Heather Dawes.